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Mental toughness…how to earn more money by training your mind

If you’re in business, then you’re in sales. And no matter how you spin it, sales is tough on your mental health. The problem with sales is that it’s full of rejection. And when your livelihood depends on making sales, the rejection hurts. Most people deal with this problem by trying to avoid the rejectionContinue reading “Mental toughness…how to earn more money by training your mind”

Time management – How to get more sh*t done!

Ever feel like you are always behind schedule and constantly trying to do too much all at once? Here are some quick tips you can use to get more done in less time. Plan and structure your work Try having a planning session once a week. It only needs to be 15-30 minutes. Enough timeContinue reading “Time management – How to get more sh*t done!”

How to act on social media – so people don’t think you’re a d*ckhead

When it comes to social media, a lot of people forget how to act. And when you are using social media as a business, acting like a dickhead can cost you money. However, nobody ever tells you the rules of social media before you join, you just have to sort of work it out asContinue reading “How to act on social media – so people don’t think you’re a d*ckhead”

How to create the perfect captions on social media – EVERY TIME!

Want to improve your social media posts and get more enquiries? With every caption you need to create a STORY that explains WHY the customer needed you and HOW you solved their problem. Example 1: Image = Before and after photos of some window frames you have painted. Standard caption = ‘Some before and afterContinue reading “How to create the perfect captions on social media – EVERY TIME!”

Looking for peace of mind as a sole trader?

The most common question I get asked by decorators is as follows: ‘’I’m booked up a few months in advance, but I still worry and want to feel more secure about new work coming in. How can I do this? ‘’ The first thing I say is that it helps to change your perspective. PeopleContinue reading “Looking for peace of mind as a sole trader?”

Be different, not better – How to supercharge your referrals as a decorator

Many businesses fall into the trap of trying to do the same thing as everyone else, but just doing it better. However, that is often not the best way. The problem is, when people are happy with what they’ve got, they are unlikely to try something new, just because it might be a bit better.Continue reading “Be different, not better – How to supercharge your referrals as a decorator”

Make an extra £1,000 per year as a decorator!

‘Would you like fries with that?’ ‘Is that a large?’ ‘Is there anything else I can get you?’ One of the most powerful tools in business is the UPSELL. Upselling is the simple act of asking for a little bit more once you’ve already got the sale. Using the 3 phrases at the top ofContinue reading “Make an extra £1,000 per year as a decorator!”

How to grow your business with great customer service

Do you want to know the simple truth about delivering great customer service? Before you can treat your customers right, you must first treat your employees right. (If you are the owner, that means treating yourself right!) Happy employees create happy customers. The only other thing you need to do is give your employees permissionContinue reading “How to grow your business with great customer service”

Why you should love 1 star reviews!

Dealing with online complaints and bad reviews can be tricky. It’s all too easy to take them personally (especially when you’re a sole trader) And when you take it personally, you’ll act emotionally and often make things worse. Bad reviews are inevitable for most companies. But they can actually be great for your business. YouContinue reading “Why you should love 1 star reviews!”

Deposits – It’s your fault if people won’t pay them

Reasons to take deposits: It’s not your job to bank roll their home improvement project It is unfair for you to take all the risk in the deal Customers who pay deposits are less likely to cancel Customers who pay deposits are less likely to pay late at the end of the job It helpsContinue reading “Deposits – It’s your fault if people won’t pay them”